ELT Articles

Language Program Management

Language Program Management articles provide you with the latest trends, research and recommendations from the world of management. Use the information to fine tune your management style, improve your processes and systems and take your management skills to the next level.

Staff Performance Management

The cost associated with employee turnover is a reason for managers to take staff performance management seriously. As an example, at Microsoft, "The average cost of turnover is $100,000 per employee, including recruiting, training and lost productivity... " Not all organizations will pay such a high price for employee turnover; costs will vary from organization to organization and from industry to industry. However, given that organizations now spend over one-third of their revenues on employees and benefits, the importance of effectively managing employee performance cannot be stressed enough.

Leadership Versus Management

Leadership and management are terms that are often used interchangeably in the business world to describe someone who manages a team of people and is in a position of authority. However officially leadership and management describe two very different roles within an organization.